Sample interview questions: How do you handle situations where you need to manage media inquiries or requests related to corporate social responsibility or sustainability programs?
Sample answer:
- Establish a proactive communications plan: Outline key messages, identify potential inquiries, and develop response strategies in advance.
- Designate a dedicated media contact: Establish a point person for media inquiries related to CSR and sustainability, ensuring consistency and accuracy.
- Maintain open and transparent communication: Proactively share information about CSR and sustainability initiatives, demonstrating the company’s commitment to transparency.
- Highlight positive impacts and successes: Use media inquiries as an opportunity to showcase the measurable results and positive impacts of CSR programs.
- Address negative inquiries promptly and honestly: Be prepared to respond to critical inquiries with empathy, transparency, and a willingness to improve.
- Leverage social media and other channels: Use digital platforms to communicate CSR and sustainability initiatives, foster en… Read full answer