How do you ensure that your sales team maintains a high level of professionalism and ethical conduct? - Stories of Influence in Communication and Media

Sample interview questions: How do you ensure that your sales team maintains a high level of professionalism and ethical conduct?

Sample answer:

Establish Clear Expectations: Outline professional and ethical standards in writing, including guidelines for communication, conflict resolution, and customer interactions.
Set an Example: Sales managers should embody the desired behavior, modeling integrity, honesty, and respect in all their dealings.
Provide Regular Training: Conduct workshops or online courses to reinforce ethical practices and industry best practices.
Monitor and Evaluate Performance: Regularly review sales performance against established professional and ethical standards, providing constructive feedback and guidance as needed.
Consequences for Violations: Establish clear consequences for unethical behavior, including warnings, disciplinary action, or termination.