Sample interview questions: Can you describe a time when you had to deal with a restaurant’s response to a negative review?
Sample answer:
Once, I gave a negative review to a highly-rated restaurant. The chef, known for his fiery temper, was furious. He contacted me directly, demanding an explanation. I calmly stood by my review, citing specific dishes and service lapses.
To my surprise, the chef invited me back for a “redemption dinner.” I accepted, hoping to give the restaurant another chance. However, the experience was even worse than the first. The food was bland, the service was indifferent, and the chef himself was nowhere to be seen.
I wrote another negative review, this time even more critical. The chef responded by posting a lengthy rebuttal on social… Read full answer