Sample interview questions: Can you provide an example of a situation where you had to mediate a conflict or disagreement between clients and internal teams?
Sample answer:
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In a previous role, I managed a project for a client who was unsatisfied with the initial creative concept presented by our internal team.
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The client felt the concept was not aligned with their brand identity and target audience.
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I facilitated a meeting between the client and the creative team to address the concerns and find a solution.
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During the meeting, I actively listened to both parties, ensuring everyone had an opportunity to express their perspectives.
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I also asked clarifying questions to gain a deeper understanding of the root causes of the disagreement.
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By fostering open and respectful communication, I was able to help the client and the creative team reach… Read full answer
Source: https://hireabo.com/job/8_3_12/Account%20Coordinator