Sample interview questions: Can you provide an example of a time when you had to handle a technical issue or glitch related to interactive content during a digital media campaign?
Sample answer:
- During a recent digital media campaign for a major retail client, we encountered a technical glitch with an interactive product configurator tool that allowed users to customize their products. The configurator was hosted on the client’s website and integrated with their e-commerce platform.
- When the campaign launched, we noticed that the configurator was not functioning properly for a significant number of users. This resulted in lost sales and a negative user experience.
- Our team quickly investigated the issue and identified the source of the problem. We worked with the client’s IT team to implement a fix and ensure that the configurator was functioning properly for all users.
- We also developed a contingency plan to ensure that we could quickly address any future technical issues that might arise. This included establishing a dedicated support team and creating a communication plan to keep the client informed of o… Read full answer
Source: https://hireabo.com/job/8_4_15/Digital%20Media%20Buyer