How do you handle situations where a restaurant’s dietary restrictions or allergen information is inaccurate?

Sample interview questions: How do you handle situations where a restaurant’s dietary restrictions or allergen information is inaccurate?

Sample answer:

  1. Communicate with the Restaurant:
  2. Politely notify the restaurant staff or manager about the inaccurate dietary restrictions or allergen information.
  3. Provide specific details about the discrepancy and the items in question.
  4. Inquire about their policies and procedures for handling dietary restrictions and allergen information.

  5. Request a Review of the Information:

  6. Ask to see the restaurant’s allergen and dietary restriction information source.
  7. Review the information carefully for any inconsistencies or errors.
  8. Suggest that the restaurant double-checks their sources and updates the information accordingly.

  9. Request a Meal Modification or Accommodate Alternatives:

  10. If the restaurant acknowledges the inaccuracy, inquire about the possibility of modifying your meal to meet your dietary needs or allergies.
  11. Suggest alternative menu items that are safe for you to consume.

  12. Document the Situation:

  13. Keep a record of your conversation with the restaurant staff, in… Read full answer

    Source: https://hireabo.com/job/8_0_26/Food%20Critic

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