Sample interview questions: How do you handle designing for users with limited or no digital literacy?
Sample answer:
Accommodating Users with Limited Digital Literacy in UX Design:
- Simplify the Interface: Design with clear, concise language and avoid industry jargon. Use intuitive icons and visual cues to guide users.
- Provide Clear Navigation: Make sure the website or app has a logical flow and easy-to-follow menus. Use breadcrumbs and clear headings to help users orient themselves.
- Use Redundant Cues: Repeat important information in multiple forms (text, images, videos) to cater to users with different learning styles.
- Offer Contextual Help: Provide in-app instructions or tooltips to guide users through unfamiliar tasks.
- Consider User Testing: Engage users with limited digital literacy in usability testing to identify areas o… Read full answer
Source: https://hireabo.com/job/8_4_32/User%20Experience%20%28UX%29%20Designer