Sample interview questions: How do you incorporate user feedback from app store reviews into your design process?
Sample answer:
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Utilize Sentiment Analysis:
- Leverage sentiment analysis tools or techniques to gauge the overall sentiment of user reviews. This can help you quickly identify areas where users are expressing positive or negative feedback.
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Categorize and Prioritize Feedback:
- Group user feedback into relevant categories, such as usability, features, performance, bugs, and design. Prioritize feedback based on its impact on user experience and overall app quality.
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Conduct Root Cause Analysis:
- Analyze the underlying causes behind user complaints and suggestions. Look for patterns or common themes that indicate systemic issues or opportunities for improvement.
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Map Feedback to Design Features:
- Map user feedback to specific design features or components that can be modified to address their co… Read full answer
Source: https://hireabo.com/job/8_4_32/User%20Experience%20%28UX%29%20Designer
- Map user feedback to specific design features or components that can be modified to address their co… Read full answer