How do you handle sensitive or confidential client information when providing administrative support?

Sample interview questions: How do you handle sensitive or confidential client information when providing administrative support?

Sample answer:

  • Maintain confidentiality: Treat all client information as strictly confidential and never disclose it to unauthorized individuals.

  • Secure storage: Keep all client files and documents in a secure location, such as a locked cabinet or electronic vault, to prevent unauthorized access.

  • Limited access: Limit access to client information only to authorized employees who have a legitimate need to know.

  • Encryption: Encrypt all sensitive client information, including emails, files, and electronic documents, to protect it from unauthorized access during transmission or storage.

  • Data retention policy: Implement a data retention policy that specifies how long client information should be retained and how it should be destroyed or disposed of securely when it is no longer needed.

  • Regular security audits: Conduct regular security audits to ensure that all security measures are functioning properly and that there … Read full answer

    Source: https://hireabo.com/job/8_3_54/Ad%20Agency%20Administrative%20Assistant

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